Personnel Service
Specialists in International Employment and HR Services

A robust economy depends on attract¬ing and developing talented individu¬als while maintaining a steady stream of skilled workers. This leads to suc¬cess, resilience, and the capacity to overcome obstacles. Having access to a continuous supply of human capital promotes progress, social cohesion, political stabil¬ity, and lays the groundwork for sustainable growth.

In recent years, many economies have encoun¬tered challenges related to imbalances in their blue-collar workforce, affecting numerous countries. However, Poland stands out as a rapidly growing economy that has demonstrated remarkable re¬silience in the face of this crisis. A recent survey highlights the dynamic nature of Polish companies, which continue to drive their businesses forward despite the difficulties in finding suitable employ¬ees. These companies actively seek solutions to fill job vacancies, showcasing their determination and adaptability. This situation has sparked important discussions, particularly in low-margin sectors such as construction, factory assembly lines, ware-houses, and retail. It has increased awareness and inspired necessary actions to tackle the challenges faced by businesses operating in these fields.

In the midst of blue-collar workforce challenges experienced by Polish companies, Personnel Ser¬vice has emerged as valuable partners in address¬ing these issues.

With over 15 years of experience, Personnel Service has been at the forefront of assisting Polish firms in overcoming their recruitment hurdles. As an employment and HR consulting specialist, they possess deep expertise in comprehensive employee recruitment, enabling businesses to access the best and most experienced talent across diverse industries. Their dedicated team of professionals is driven by a passion for delivering superior services tailored to meet the unique needs and expectations of each client. By focusing on matching the right number of employees with the required qualifications, Personnel Service plays a crucial role in supporting companies and contributing to the stability and growth of the Polish economy.

Personnel Service was founded by Polish entrepreneur Krzysztof Inglot, who was driven by a passion to bridge the talent gap in Poland by facilitating the hiring of candidates from abroad. Initially, the company focused on recruiting employees from Ukraine, successfully recruiting over 250,000 Ukrainians to meet the talent needs of logistics, healthcare, automotive, industrial production, and household appliances firms. Personnel Service has expanded its portfolio to offer a wide range of employee recruitment services, including temporary, permanent, and specialized recruitment, IT Outsourcing, and HR consulting.

“While we provide a host of HR services, recruiting Ukrainian workers for companies in Poland remains a significant aspect of our operations; it’s our primary goal,” says Monika Banyś, PR director at Personnel Service.

A Go-To Employee Requirement Partner

Leveraging their success in executing over 200 projects annually, Personnel Service possesses extensive experience in connecting employers with qualified talent and ensuring employee satisfaction. They assign experts fluent in the required languages for the project to provide operational services in employing foreign workers. With well-established recruitment processes and a dedicated legalization department, it swiftly facilitates the legal aspects of immigrant workers’ employment, securing visas for extended stays.

The legalization department also works diligently to address visa restrictions that hinder employees from remaining in Poland for extended periods. This is particularly beneficial for Ukrainian workers, as their visas until January 2022 were typically valid for only six months, placing employers and employees at a disadvantage.

Beyond its exceptional employee recruitment services, Personnel Service is recognized for providing comprehensive operational support to employers. This includes assistance with legalizing stays, conducting preventive examinations, validating entitlements, delivering training, translating documents, arranging accommodations, and facilitating employee transportation to the workplace. Acting as an extension of their clients’ teams, Personnel Service offers a wide range of services to ensure seamless operations.

Personnel Service’s offerings also extend to employees, helping them find suitable jobs based on their skills and qualifications. Its initiatives have significantly reduced the number of individuals in subpar positions by promoting and enforcing legal agreements for all foreign workers in Poland. This represents a crucial step toward ensuring that no one in the country is subjected to working below minimum wage standards.

Expertise Beyond Employee Recruitment

Personnel Service goes above and beyond the typical role of an employment recruitment firm by offering personalized services tailored to clients’ specific needs. Its team collaborates closely with employers to identify requirements and challenges faced by their immigrant workforce, developing customized solutions to simplify their lives in Poland. A notable example of this commitment is Personnel Service’s medical clinic, which caters to Ukrainian workers by providing healthcare services without language barriers, employing healthcare professionals fluent in Ukrainian and Russian. It has also constructed hotels where employers can accommodate their employees in Poland.

“We demonstrate that it is possible to address all the needs of our clients, assisting them in creating a favorable environment for their employees in Poland,” says Banyś. “We are committed to supporting our clients every step of the way towards success.”

Personnel Service’s dedication to their clients and employees is also evident in the provision of autonomous canteens for immigrant workers. Equipped with vendingmachines offering fresh meals along with microwaves and coffee modules, they cater to service and production companies to offer their employees hot meals any time of the day. The menu features over 100 healthy and high-quality meals inspired by Polish and other cuisine. A subsidiary company offers lunch cards that employees can use at these vending machines to purchase or receive food free of charge, in accordance with their company policies. This approach serves as a means of showing appreciation to employees while protecting them from price hikes caused by inflation in Poland.

Volunteering Professional Services to Ukrainians

Noteworthy is Personnel Service’s post-war volunteer service to help Ukrainians quickly recover. As a company dedicated to caring for its employees, it took action to ensure their wellbeing and that of their families. The company dispatched a recruiter bus to the border that served as a safe haven for refugees to rest, charge their phones, and enjoy a hot meal. This service was especially crucial for women with children, enabling them to feed their kids. Also provided was transportation, jobs, and accommodation for the refugees, ensuring all their needs were met through its mailbox service.

Over 1,000 employees were enrolled in various educational and skill development programs, participating in different courses and training sessions to enhance their qualifications and skills. This initiative facilitated their pursuit of better job opportunities. The team also collaborated with existing clients to create more job openings for women and assisted them in joining different organizations. This achievement marked a significant milestone in Poland’s history, as almost 60 percent of women were employed across various industry verticals served by Personnel Service.

Rewriting the Future of the Polish Job Market

“We are committed to making a difference in Poland’s job market by creating employment opportunities for immigrant workers and ensuring their comfort,” says Banyś.

To fulfill this mission, Personnel Service established a research and analysis division comprised of industry experts. This team focuses on conducting biannual surveys to identify trends and assess the current state of employers and employees in Poland. They also gather data from migrant workers in Poland, and Ukrainians residing in their home country, to better understand the reasons for migration, the factors that attracted them, their needs, expectations, and the challenges they face. Employers are surveyed to gather information about the difficulties they encounter in attracting and retaining foreign employees.

All these insights are used to gain perspective on the labor market’s current conditions and formulate plans to enhance its quality. The team evaluates all areas that require improvement and develops appropriate strategies to address them. The goal is to simplify the legal procedures for Ukrainians to enter the growing job market while also attracting more Asian talent to Poland, bridging the talent gap. With offices in Ukraine and expanding operations in Germany, France, Belgium, the Netherlands, and Finland, Personnel Service is poised to revolutionize the face of the Polish labor market.