Joanna Purdy, CEOThese words by award-winning executive coach Joanna Purdy illustrate the significance of creating and maintaining strong interpersonal relationships across teams and stakeholders in the digital era of business. Through her company, JET Delivers, Purdy answers crucial questions like, “How can we bring the best out of people?” and “How can we inspire them to perform better and achieve results that align with their organization’s mission?”
JET Delivers crafts bespoke workshops, executive coaching programs and team transformation initiatives to empower clients and help them effectively navigate change and maintain peak productivity. These competencies fortify JETs position as one of Singapore’s most prominent learning and development (L&D) firms.
“We provide practical tools for leaders to unlock their teams’ full potential, foster unity and drive higher performance by focusing on understanding people—their thoughts, feelings, drivers and tensions,” says Purdy.
Beyond traditional training, its workshops are immersive experiences designed to enhance essential skills like feedback and coaching, which drive constant workplace performance improvement. Throughout the workshop, JET Delivers prioritizes people and the power of relationships in achieving shared success, focusing on understanding the aspirations and requirements of leaders and their teams.
JET Delivers showcased this proficiency by implementing a self-awareness program within a well-established company. Beginning with workshops to enhance individual self-understanding, it soon expanded to designing team sessions for instilling mutual comprehension across the staff. The outcome was a more cohesive way of working, which boosted the client’s already impressive performance by optimizing team dynamics and collaboration.
Another key facet of its portfolio is personalized executive coaching and team transformation services that enhance leadership effectiveness and help teams evolve into high-performing units. Starting with the leader, it closely works with the entire group of professionals to optimize collaboration, cultivate a culture of excellence and prioritize achieving collective greatness. Above all, JET Delivers becomes a liaison that connects clients with the most suitable resources for their L&D needs.
According to Purdy, numerous organizations face challenges as their workforces slowly transition back to an in-office or hybrid working model. She recognizes the new questions brought forth by this shift, like “How to build trust and connection in a virtual environment?” and “How do leaders reliably address the enhanced focus on psychological safety within the workplace?”
Addressing these issues, JET Delivers promotes understanding, empathy and trust among client teams and drives leaders to proactively create an environment that fosters true psychological safety, where individuals feel comfortable stepping out of their comfort zones and voicing their opinions.
An excellent example is a recent consulting project, where JET Delivers adeptly guided the merger of two distinct regions under a single leadership umbrella. Acknowledging and respecting the cultural nuances of incumbent and incoming workforces ensured that the needs and expectations of the employees, stakeholders, suppliers and customers were met with sensitivity and insight. This facilitated smooth team integration and led to the development of a unified strategy that catered to the diverse requirements of both regions. Ultimately, it created a workplace environment where innovative approaches could thrive.
We Provide Practical Tools For Leaders To Unlock Their Teams’ Full Potential, Foster Unity And Drive Higher Performance By Focusing On Understanding People— Their Thoughts, Feelings, Drivers And Tensions
At the heart of JET Delivers’ success is the expertise, passion and energy of its leader, Joanna. Knowing it is difficult to meet all the needs of her client’s and so she has established partnerships with numerous well-known facilitators and coaches across the region.
Recognizing that one-off workshops often fail to create lasting impact, JET Delivers creates comprehensive professional learning journeys. This involves imparting knowledge and supporting them in implementing and integrating the received information into their daily work.
The driving force behind JET Delivers, Purdy works closely with clients to design personalized training, supplemented by ongoing support and guidance that assist leaders as they navigate the implementation phase. Taking it a step ahead, the company sets up buddy systems, schedules follow-up sessions and creates the necessary structures to facilitate continuous learning and improvement.
Prioritizing follow-through and support for professionals and leaders looking to enhance their skills, Purdy continues to help clients achieve meaningful and sustainable results in their L&D initiatives.
