Triumph Co.
Customized Solutions for Hiring and Recruitment Process Improvement

The recruitment landscape is in flux, with recruiters and hiring managers facing emerging bottlenecks when attracting and engaging with candidates with sought-after and niche skillsets capable of navigating rapid technological advancements.

Triumph, an HR solutions company that holistically manages a client’s recruitment process, from strategy planning to final hiring and onboarding tasks, is at the forefront of addressing this need through its highly customized recruitment process outsourcing (RPO) services. It also provides payroll outsourcing services, learning and development, and organizational development programs, among other benefits. Backing Triumph’s portfolio is a data-driven method that drives the consistent expansion and delivery of solutions tailored to troubleshoot diverse client needs.

Triumph delivers its RPO services in two ways; an on-site method and a BPO-centered process. Across both, its team focuses on cost reduction through robotic process automation (RPA), which improves and speeds up tasks.

Simultaneously, its on-site team works with a client’s HR department and conducts meetings with recruitment managers to understand their values and culture before tailoring impactful recruitment solutions. Alternatively, the BPO center-driven approach, where Triumph leverages its facility at Kumamoto, acts as an operator’s headquarters, where experienced callers connect with candidates that align with client specifications.

“Many clients are thrilled with our services as our staff members grow and produce high-quality results. This is driven by our focus on growing each employee and fostering a highly qualified staff that can become the robust basis of our company,” says Toshihiro Takada, director and managing executive officer of Triumph.

During the planning stage of a client’s recruitment endeavor, Triumph follows a four-step plan. It begins with assessing their needs and the position they want to fill. The second step involves approaching the targets, tailoring the finer details, and discussing the appropriate job skills.

Following this, Triumph begins the hiring and interview process by matching applicant skill sets with the ones required for filling the vacancy and scheduling interview dates. Ultimately, it onboards new hires and optimizes all appropriate final steps through onboarding training and orientations designed to gratify their security concerns. Above all, its immense flexibility in meeting diverse client needs is a key differentiator that sets it apart from other RPOs that exclusively focus on cost-reduction work or tasks requiring soft skills.

Recently, Triumph assisted a real estate business with a single hiring manager, adapt to their growing operations through its tailored, timely, and engaging hiring solutions. In this instance, it organized activities to precisely narrow down critical criteria like the positions to be filled and the skillsets required while helping them maintain smooth operations. Due to their immense satisfaction with its service, this client expanded their project from a small scale to a large scale using Triumph’s support. Today, the real estate client is one of Triumph’s numerous longstanding clients.

In addition, Triumph provided onboarding and training to existing employees, helping them feel secure with recruiting new hires. Consequently, the real estate organization could reach the desired number of successful hires with the required skill set, which markedly improved their business expansion.

Successes like this perfectly exemplify Triumph’s ability to custom-tailor HR solutions to identify and mitigate prevalent recruitment challenges. It remains a leading partner proven to help organizations hire skilled candidates for mission-critical roles and provide flexible training designed to enhance a candidate’s personality.