| | NOVEMBER 2024MANAGEHRMAGAZINE.COM19Which technologies in the HR field do you think have a bright future ahead of them?AI holds great potential, especially in corporate learning. Although it cannot replace highly human-centric activities, including hands-on training and personal interaction, which foster enthusiasm, AI can accelerate learning. It also provides significant benefits for traditional HR fields like administration and payroll. In the future, machine learning could automate paperwork through one-click solutions. This would allow HR professionals to strategically focus on various other tasks.Can you shed light on specific projects that created an impact within the organization? I take pride in our internal workshops on emotional intelligence. In today's world, information is readily available through various mediums, but the post-COVID-19 era highlighted the need to focus on emotional intelligence, especially for younger employees. Older generations also need to relearn these skills. When cooperating with internal and external stakeholders, emotional intelligence is essential to understand and manage emotions to alleviate stress, communicate effectively, overcome challenges and defuse conflict. I am responsible for implementing the pilot mentoring program in the EMEA region. The program will continue for six months, and we are now in the enrollment phase. So far, the response has been promising.What is your sage advice for HR professionals in the industry?My advice is to emphasize emotional intelligence for leaders. Encourage critical thinking and collaboration with compassion, as we are overloaded with information. The pace of change is rapid, and it's likely to increase. For those waiting for a return to pre-COVID times, it's important to accept that it's not going to happen. Fasten your seatbelts, as we say in the automotive industry, and be prepared for what's coming in the next few years. Focus on nurturing emotional intelligence, fostering collaboration, and adapting to the ever-changing environment.
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