| | JUNE 2023MANAGEHRMAGAZINE.COM8In MyOpinionBUILDING A PUBLIC TRANSPORT PROVIDER THAT REFLECTS THE CITY WE SERVEBy Peitta Dyball, Chief People Officer, Yarra TramsAnyone who has lived in or visited Melbourne knows the integral and iconic role the tram network plays in keeping our vibrant city moving. It is the largest tram network in the world and one which Keolis Downer, the proud operator of Yarra Trams, is focused on ensuring meets the needs of Australia's most culturally and ethnically diverse city. As an HR practitioner and passionate advocate for inclusion it is a real privilege to be part of Keolis Downer's journey towards making Yarra Trams representative of the amazing diversity of the people and communities for which we provide an essential service.Upon taking over the operation of Yarra Trams, Keolis Downer identified the need for a strategic focus on increasing the diversity of our workforce. While Yarra Trams had a rich history of being a culturally and linguistically diverse organisation, we had a problem, with less than 13per cent of our employees being female in 2013. Of course, genuine inclusion is about more than just gender, so we embarked on a whole-of-organisation journey to increase female participation while also working to embrace diversity across other communities. Tram drivers form the largest part of our workforce and is where many of our leaders begin their career at Yarra Trams, so Peitta Dyball
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