| | July 2020MANAGEHRMAGAZINE.COM8In MyOpinionThe Armstrong Group is a family owned and operated collection of diverse companies, founded in 1946, and now does business in multiple industries, employing over 2000 individuals nationwide.Many of these companies deal in technology. Keeping pace with the ever-changing needs of consumers as the technology progresses is a challenge we deal with every day.We all have preconceived notions of how things should be done. Its natural. Those of us a bit older tend to be less flexible in our thinking. Yet who would have ever thought we would be sitting at work communicating with our refrigerator or answering our front door at home? Well, that's the expectation of today's consumers. And at the Armstrong Group we are constantly working to meet the needs of folks who want things delivered faster and smarter.To do that, the Armstrong Group maintains a pace that is responsive, efficient and effective. As a result, finding talented people who can work hard, adapt and think outside the mainstream is a necessity. And with the unfortunate arrival of COVID-19 resiliency is taking center stage. As Armstrong brings on distinct companies that offer complimentary services and products, talent management must find ways to bring synergistic practices across all companies. That means finding people who have leadership skills that can easily relate from one company to another while embracing the Armstrong Group philosophy and vision. It also means having the ability to cross sell products that sometimes seem unfamiliar. For example,if someone from Guardian Protection installs a security system for a family, they may notice a need for a new hot water heater. And they can refer the family to Armstrong's HVAC and Plumbing company.Management can become entrenched in the way things have always been done. What we've tried to do from an HR perspective is to bring shared services across all companies. This means standardizing certain policies, practices and By Dana Muth, Director of Talent Management, Armstrong Group of Companies TECHNOLOGY IN TALENT ACQUISITION
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