| | December 2021MANAGEHRMAGAZINE.COM19successfully transition to hybrid environments and retain talent. In fact, the president of a major telecommunications company recently brought us in to share our return-to-work best practices at his leadership team retreat.What kind of assessments do youbring to the table?We offer several science-based assessments and knowledge-building tools, and ensure our services are suited to each client's unique needs. Broadly speaking, there are two categories of assessments that we use. The first category is best described as personality assessments. They help leaders and, if they wish, their team members better understand their personalities and leadership styles. These assessments include the Myers-Briggs Type Indicator, DISC Maxwell Method Report, and the Enneagram Integrative 9. We also use the High 5 strengths finders test and the Core Strengths SDI 2.0 to help people identify their strengths and growth areas, as well as how to communicate during conflict. While these personality-based tests give people an awareness of their go-to leadership styles, we coach them on how to adapt their leadership approach depending on the environment and team member preferences. We help them flex their leadership style and be more successful in communicating and collaborating with diverse groups of people. The second category is 360-degree leadership assessments. We use assessments such as the Leadership Circle Profile to help leaders understand their leadership traits and bring out their best selves. We also leverage the Global Leadership Assessment 360 (GLA360) co-created by Marshall Goldsmith, who is considered the world's #1 executive coach. Our coaches are certified in these tools that help leaders identify the areas to develop and succeed in a competitive business environment.Perhaps the most powerful assessments are stakeholder interviews. By talking with the people our client works with every day - including direct reports, peers, and the leader's supervisor or board members - we can provide detailed information about perceived strengths to celebrate and growth areas to address. Perhaps more importantly, we collect specific suggestions about how a client can demonstrate improvement and serve stakeholders better. We then work with our clients to develop an action plan and help them stick to it and grow.What value does the Leadership Coach Group provide with one-on-one coaching and team effectiveness services?Leaders face distinct challenges depending on the level they're at. Emerging leaders often face challenges around inspiring their teams, delegating work effectively, and facilitating better communication. Rising leaders often look to build their executive presence and work more successfully with peers. Senior-level and C-suite leaders may need to set aside the time to think and execute strategically, guide subordinate leaders and work cultures, and develop crucial partnerships on the fly. For all these scenarios, the underlying value of our one-on-one leadership coaching is to give leaders the exact type of support they need, at the time they need it, to achieve their goals.In team coaching the entire team is the client, not just the team leader. We develop a safe space for team members to discuss real barriers to inclusivity, collaboration, and high performance. This ultimately fosters deep relationships and an inherent drive among participants to work together to identify and address root challenges. One of the tools we can use for team coaching is a Psychological Safety Scan. This was formulated by Harvard researcher Dr. Amy Edmondson and provided by The Fearless Organization. Psychological safety is defined as how comfortable people are in speaking up on a team, whether it's admitting a mistake, pointing out a mistake, asking a question, or suggesting an innovation. Research has revealed that when teams have high psychological safety, they're excellent at learning, which enables them to deliver outstanding performance in dynamic environments. We're one of the few organizations in the world authorized to administer and debrief the scan. We report out what we found and work with teams to get to a higher-performing state with high psychological safety.What does the roadmap look like for Leadership Coach Group?I am so grateful to our clients and my colleagues ­ Jerry, Kristin, Louise, Marie-Jeanne, Rob, Tim and Tushar ­ who have co-created our success to date.In the future, we'll continue to listen deeply to our clients and fine-tune the skill sets, approaches, and technologies we use to champion their goals. This has always been our philosophy. When the pandemic hit, we launched a series of webinars that helped our clients serve their customers and lead their teams in a remote work environment during a public health emergency that required compassion, empathy, and flexibility. Our e-books on "languishing" and returning to work, as well as a focus on helping leaders retain key talent, address challenges clients are facing now.We're committed to continually challenging ourselves to grow, innovate and remain a valued and trusted partner to our clients for effective leadership development in a very demanding and quickly evolving world. Give us a call at 202-953-6284, we would be honored to serve as your leadership growth partner
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